McClure Veterinary Clinic (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information in connection with our in-clinic and mobile veterinary services.
1. Information We Collect
We collect the following information to provide comprehensive medical, surgical, and wellness care for your pets:
Contact Information: Name, phone number, mailing address, and email address.
Pet Information: Your pet’s name, breed, age, and medical history provided via our New Client or Appointment forms.
Service Details: Information submitted through our website for appointments, prescription refills, or surgical consents.
Multimedia Content: Photos and stories submitted through our “Selfie Wall” or shared for social media features.
2. How We Use Your Information
We use your information to:
Process and schedule appointments made via our website or mobile app.
Contact you by phone, text, or email regarding appointment reminders, test results, or health alerts.
Manage prescription orders and food refills through our online pharmacy.
Display pet photos on our “Selfie Wall” and social media with your express permission.
Maintain accurate medical records for the lifelong health of your pet.
3. Communication Methods
Our clinic coordinates care through the following professional channels:
Phone Calls & SMS: We use the number provided to speak with you directly or send automated reminders for upcoming visits and vaccinations.
Online Forms: We collect medical history and request details through secure forms on our website.
Mobile App: We provide care coordination and loyalty program updates through the McClure Veterinary Clinic app.
4. Sharing Your Information
We do not sell or rent your personal information.
Marketing: We will not share your information with third parties or affiliates for marketing or promotional purposes.
Healthcare Continuity: Information may be shared with specialists, diagnostic laboratories, or emergency clinics only when necessary for the direct care of your pet.
Subcontractors: Information sharing is limited to trusted partners who support our operations, such as payment processors or pharmacy fulfillment services.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Our online forms and payment portals are designed to keep your personal details confidential.
6. Your Choices
You have the right to:
Access, update, or correct your personal and pet information.
Opt-out of non-essential communications (such as newsletters or social media features).
Request the removal of any photo or testimonial you have previously submitted to our Selfie Wall.
7. Contact Us
If you have questions about this Privacy Policy or your data, please contact us: McClure Veterinary Clinic 5261 N 22nd St, Ozark, Mo 65721
Phone: (417) 731-4071
Email: mcclurevet@gmail.com
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on our website and are effective immediately upon posting.
